ETECSA Warns Against Phone Fraud

The company alerts users to calls of unknown origin, identified many times by 00 and apparently made from abroad

February 19, 2020

Translated and edited by Walter Lippmann for CubaNews.

TECSA reiterates to users that they must protect their services from different types of fraud Author: Twitter Published: 19/02/2020 | 09:44 pm

Empresa de Telecomunicaciones de Cuba S. A. (ETECSA) reiterates to users that they must protect their services from those actions, which in different modalities of fraud, can manifest themselves in telecommunications.

The Company warns users that in the event of calls of unknown origin, which are identified mainly by 00, which appear to be from abroad, they will not be answered or returned in order to avoid affecting the balance of the service.

Likewise, passwords or codes are personal information and are not shared. The company will never ask for these data by phone, text or e-mail, so any action of this type will be a deceptive maneuver supplanting the identity of the company.

Likewise, any request for transactions, transfers or advertisements that are excessively attractive, coming from unknown sources, or that are dubious or unreliable, should not be made and thus avoid unwanted damage to your economic interests.

With regard to the computerization of the company, ETECSA systematically disseminates this useful advice in order to guarantee a more secure enjoyment of its services.

Institutional Communication Department