Cimex Closes Ranks Against Coleros, Resales and Hoarding
By Yaditza del Sol González
August 3, 2020
The Cimex Corporation has designed a series of supervision and control measures to confront resellers and hoarders, among which is the provision of supervisors to commercial units with sale of products that generate hoarding behaviors
Translated and edited by Walter Lippmann for CubaNews.
From hand to hand, like a chain, prices are multiplied to the benefit of some and to the detriment of others. Photo: Osval
There have been many warning calls on the subject because, when it comes to coleros, resellers and hoarders, we are in the presence of a problem that affects almost all of us and undermines the efforts that the country is making to guarantee the population basic items, in the midst of a complex economic situation.
It is almost always the same faces, which repeat over and over again in the waiting lines, and end up buying three or four times what should have been a single purchase, and then reselling that merchandise at an exorbitant price. Then there are those who mark and sell the shifts and shamelessly profit from the need of others.
The subject even takes on other nuances, if we talk about those who go directly to the sales floor or warehouse, without waiting, and avail themselves of dissimilar items -frequently the most demanded items such as food and toiletries- and pay at the checkout without there being any regulation of their purchase. Of course, this is always done in complicity with some staff of the establishment itself.
Other examples and situations could be used in this way, but in the end the bill is the same: it is an illegal activity, which must be stopped without any passivity. However, for this to happen, it is not enough just for the population to denounce it, it is also necessary for the forces of law and order to act, and above all, for the shops and businesses where these events take place.
For this purpose, the Cimex Corporation has designed a series of supervision and control measures to confront resellers and hoarders, among which is the provision of supervisors to commercial units with sale of products that generate hoarding behaviors.
Likewise, it was determined to apply integral controls to branches and territorial complexes with demands and complaints from the population, as well as the training of personnel working directly in commercial units and administrative areas, according to information published by Cimex i\on its Facebook account.
On the other hand, it is forbidden in retail marketing to reserve shifts and goods in sales and warehouse floors for customers, to sell goods outside the established hours in the units, to disclose any information about the products in the warehouse and the internal working procedures, and to receive goods without the corresponding invoices.
Failure to apply price circulars in a timely manner, selling items to customers with blank properties and warranties and without the presentation of an identity card, and the purchase by workers of products in the commercial units where they work are also part of the prohibitions applied.
LETTERS: Unedited machine translation
José Luis said:
1
4 August 2020
03:02:47
As a Cuban, a patriot and a revolutionary, I say the following: we continue to beat around the bush. These measures are more of the same. They will not solve anything as long as the macabre mechanism of the colors is perfectly greased for years. Colero-store-warehouses-retailers. Everyone communicates, calls each other on the phone, receives commissions and a long list well known by the people and the authorities themselves. What do I propose? In view of the current situation, so serious that the country is going through from the economic point of view, with a coronavirus, blockade, etc., cholero, store workers, etc., that their participation in these acts of CORRUPTION, which has no other name because of its profound damage to the social fabric, to the people, be proven, sanctions of more than 10,000 Cuban pesos and/or a minimum of 2 years in prison, WITH INTERNATION. It is over.
LICF responded:
August 6th, 2020
09:10:50
I am a salaried worker, although with a decent salary, I never go to a line because everything is sold during working hours. And my 73-year-old mother, although apparently strong, where I detected diabetes a few years ago, sometimes goes to the queues. By necessity not by choice I agree with you: (Colero-store-stores-retailers) you have to act, but he lacked that all the staff of the store or establishment also wet with the mojito. That is, with the dividends. But I do not agree with the statement: “they say they are going to kill everyone who drinks aguardiente, it is a good thing that they are going to leave Cuba without people”. If I ever hear that phrase or a similar one, I should think that many of those coleros have no work relationship and therefore live off that commission, then I would better say or advise the country’s top management to place them all in agriculture, whether they are coleros of working age, salesmen and storekeepers, and why not managers and administrators who allow this, that and the other. As there will be food in Cuba if this is implemented. I believe that work in agriculture will teach them and give them a chance to claim their rights.
Mila said:
2
4 August 2020
05:23:50
Have you already forgotten about e-commerce? In the midst of the resurgence that is emerging e-commerce is no longer mentioned and no longer exists, on the platform tuenvio and there is never anything and in the delivery of Havana 1 month ago the stores do not open, those who can not make endless queues and resolved to buy by that route can no longer do so. Can anyone explain what is happening?
jrosell said:
3
4 August 2020
06:52:38
It should also analyze the delays in dispatching the products, prioritize the sale of the most demanded, enable the largest number of boxes to speed up the dispatches, comply with the schedules for the start of work, speed up the dispatches from the stores to the points of sale, give priority and follow up the use of the POS by the administrations, eliminate the request for the identity card to make the payment by card (these have the personal data in the banks), look for alternatives so that the queues are not so many hours under the sun, among others.
augusto said:
4
4 August 2020
08:12:28
These are the real culprits of the misery that our people are suffering, the sluts and resellers, by giving them a hard blow we will solve all the problems.
José Manuel Alcalde Lanuza answered:
August 6th, 2020
08:06:21
The basic problem is scarcity. If there were no shortage, there would be no resellers. They are an effect, not the cause.
Lina answered:
August 7, 2020
02:54:20
They are the guilty ones, besides the workers of the store who warn them about the products and keep the goods for them.
Oscar Ramos Isla said:
5
4 August 2020
08:22:07
The control does not depend on the situation caused by the coronavirus or any other abnormality. The control is permanent because that is where the quality of the services and the gratitude of the customers are obtained.
Oscar Ramos Isla said:
6
4 August 2020
08:31:05
Technologies can be the perfect ally for resellers not to take advantage of the needs of the Cuban people.
LICF responded:
August 6, 2020
09:32:24
Identity card in hand national database means interconnected between them and a software programmed for when a citizen buys here today tomorrow in another store wherever it is within our island the system will give him denied until the next 1, 2 or 3 months depending on their acquisition also in that database can be implemented the number of supply book to which they belong and according to the amount of consumers would be the amount of product to purchase. Think that I am not eternal and perhaps one day I will be infarmed with so many irregularities in the system.
Anabel-pinar said:
7
4 August 2020
08:56:37
It’s about time! Here in Pinar del Rio until mid-June we used the supply notebook to control the purchase of products, and the truth is that it had a 99% acceptance rate, since we entered phase 1 and eliminated that way it has been a chaos, the coleros have their stores, they do not move to others and even if you arrive early you will always be above 100. It is incredible how many times you ask some worker for the products that are expected to see if you are interested and “they never know” ahhhhh look for the first ones in the queue that even prices know; these measures are very good, I just think that they should be changing the supervisors because in the long run… They can fall into the same vicious circle. They need to uproot this and design tougher measures and laws against them.
ANA said:
8
4 August 2020
08:57:03
Good morning, this topic makes me feel important in the effort that the country is making in the economic plan, on the other hand, I work until 6 pm in Havana, where there is a regular store known as “Los Frailes”, IT HAPPENS THAT THE MERCHANDISE ARRIVES, AFTER 2 HOURS, IF HE UNDERSTANDS THAT DAY THE CHARACTER WHO GIVES THE TICKETS, HE DOES OR NOT, THIS CAUSES THAT AFTER 2 HOURS THERE WAS GATHERED WHAT IS MOST VALUABLE AND SHINES FROM THE OLD HAVANA, THIS IS ALLOWED BY THE STAFF OF THAT DISASTROUS STORE, WHICH MAKES HOARDING A DIARY IN THOSE CHARACTERS. IT IS THE MANAGEMENT OF THE STORE, THE GOVERNMENT OF HAVANA, AND THE POLICE WHO ONLY SHOW UP IF SOMEONE CALLS, WHO IS GIVING THE POSSIBILITY THAT THESE UNFORTUNATE EVENTS OCCUR.
arelys hernandez alaonso said:
9
4 August 2020
09:04:04
Good morning I think it would be good to publish a phone number to call to inform the place that this is happening. It is the only way to end with these who do not work because most do not work live from it.
Elizabeth Cruz said:
10
4 August 2020
09:07:32
I’m not a Cimex worker, but I have a doubt: if workers can’t buy in the store where they work, how can they manage to acquire the products they need so much, if they stay all day working?
Leanny said:
11
4 August 2020
09:11:08
Very good measures that could facilitate access to products in these stores and in others to the ordinary people. But I would like to give 1 observation, because the chain insists in affecting its workers, as it is possible that a worker cannot buy in his work place the products that he needs for his house (I insist for his house, without hoarding or another type of corruption action) that for me is to throw away the couch, I believe that it would be beneficial for its workers who many times work in unsatisfactory conditions, lack of air conditioning in shops that are designed to work with them and they are only informed que¨ there is no budget for reparaciones¨, many times there is a lack of workers to cover the staff, they have carried out their functions in the middle of a pandemic without being provided with means of protection or at least not in the necessary quantities, etc. , because prohibiting them from buying (regulated) what they need (or they are not citizens of this country of ours). Greetings.
jrosell said:
12
4 August 2020
09:29:15
They should also close ranks with store administrations to improve treatment, improve salaries, be more efficient, educate and use technology to speed up payments and queues.
mili said:
13
4 August 2020
09:48:37
Really the coleros and resellers are a worse pandemic than the covid. But we allow it, because in a queue everyone knows who is for what from the dispatcher to the policeman guarding the queue and we let them in. Cuba is a unique country in many things from the health and education benefits, etc. to the coleros and resellers, which we know are a plague for which there is no insept for the moment. And as a unique country we have to act, we are the only country that has a supply card, why don’t we use it? Among the people around me at work, my neighbors, in the streets, everybody is asking for it, because not now that this pandemic has affected the whole world, since before, since always, the one who works is at a total disadvantage with the one who does not work, the one who goes out to work from Monday to Friday at 6 or 7 in the morning and comes back at 5 or 6 in the afternoon, how does he stock up on what is necessary? But now that everything is supplied by the snacks, it is a problem with no solution, because you have to be on the street and to buy a simple soap or detergent package of which you can not do without sometimes sadly you have to resort to resellers, because the one who does not work has all the time to make the queue, in my modest opinion if we normalize the products of first need, where are they going to resell? Let us not deceive ourselves that in this beautiful country which I love and will always defend, everything is known and everything is possible.
Lad said:
14
4 August 2020
09:54:57
Very good measures. But I think the measure that workers cannot buy where they work is exaggerated. That should stimulate a lot the work taking into account that they don’t have good salaries unlike many people think. To that you add that most of them work 3 days and rest one. Seriously, that day is going to be spent looking for supplies. The most responsible for the store workers to hoard are the managers and salesmen who allow them to do so. Those who think otherwise do not know how a store works. Pq when the manager is right there is no invention.
Rodolfo Rodriguez said:
15
4 August 2020
10:01:05
At last there is a plan from the state side to control the illicit business, which as they say also happens inside the store with the conspiracy of the employees. On the other hand, in Holguin, village brigades have been formed to fight the coleros. The coleros from inside and outside are nothing but vile criminals who take advantage of the situation of shortage that the people suffer and create chaos. They are enemies of the people and as such they must be treated with the maximum rigor of the law and above all those from within.
JOSE CARLOS GARCIA JACOMINO said:
16
4 August 2020
10:47:10
NOW THEY NEED TO COMPLY… THEY SHOULD HAVE DONE THAT MONTHS AGO.
Zulema said:
17
4 August 2020
10:46:51
I thought all that was forbidden since many years ago!
hgm He answered:
August 4, 2020
15:27:36
Of course it is long suspended, in fact it is in the regulations of the cimex, as the supervisors do that work systematically, it is not new
Georgina said:
18
4 August 2020
10:58:45
All this is very good and it’s time to finish with what is doing so much damage to the town, I want to take this opportunity to highlight the work of the organizers of the queue of The Rock, on Sunday I went at 6 and 15 and they were already giving shifts, I took the 51 and went home, returned at 9, began a little late 9 and 25 and at 10 and 5 I went with my package of breast seemed incredible to see those young people as they had everything under control, No fuss, no muss, no mess, everyone in place with their nasobuco and everything super fast, but in Gy 25 you can’t buy anything there, those who organize favor the mess because (at the entrance of the store, far from where you make the queue) accumulate elderly people, Others who say they have treatment for cancer or that they are operated on, in short, another line that causes displeasure and encourages those who have no scruples to slip in and make fun of other old people who get up early and mark their lines, there is always a riot and even the police do not keep their distance and pray, I say this so that they take into account and take measures as in other places, They also treat the people badly when they complain and on one occasion a black woman who supposedly organizes told a lady that she had asked for something to drink a cup of chlorine, hopefully they will put young people like those of La Roca in that place, the neighbors and population that we cannot buy in spite of living in front of it we will be grateful.
Elena said:
19
4 August 2020
10:59:17
I believe that we must continue to close ranks, because it is difficult to end the evil from the roots, now for example they have taken over Tuenvío.cu, it is simply impossible to access the network, only a small group of chosen people can do it.
Angel Rodolfo Diaz Cadalso said:
20
4 August 2020
11:09:40
The streets belong to the revolutionaries, the country belongs to the true Cubans and we cannot allow unscrupulous elements to pretend to profit from the needs of the population. If anything can be done in Cuba, it is to fight in an organized way all the germs that attempt against the social welfare. We are an organized people, with a single party and a government with its ear to the ground supported by all the revolutionaries who number in the millions. The unity of our people makes us invincible. We will resist and we will win. We are Cuba, we are continuity. Always until victory.
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